Case studies

Case study · IT services

From software developer to Microsoft ERP partner.

How Zoosh Digital built a completely new market position, and turned it into a significant long-term contract.

Client
Zoosh Digital
Industry
IT services, Microsoft Business Central
Country
Ireland
Working together since
2023
What we did
go-to-market strategy · ABM · events · website · SEO · AI search

In brief

One big win, and growing visibility.

Long-term contract
Long-term contract
Long-term contract
Won with the new positioning
a significant implementation partnership
Highlight tile
Text
20+
20+
20+
senior executives
at the Dublin event
Highlight tile
Number
3×
3×
3×
more AI citations*
in four months
Highlight tile
Number
11th
11th
11th
7th
in AI search*
among Irish Business Central partners
Highlight tile
Rank
20+
20+
20+
senior executives from the ideal customer profile
Result number
150+
150+
150+
target companies reached
Result number
2.1%
2.1%
2.1%
6.7%
AI citations
KPI row
Bars
1.0%
1.0%
1.0%
2.7%
Visibility in AI answers
KPI row
Bars
11th
11th
11th
7th
Rank among 19 Irish BC partners
KPI row
Plain
4.2
4.2
4.2
3.1
Average position when mentioned
KPI row
Plain

AI figures: measured with Peec AI between July and October 2026, against 19 Irish Business Central partners.

Starting point

Repositioning is harder than launching.

The client

Zoosh Digital is an Irish software company that has grown from bespoke development into a Microsoft partner. They implement Microsoft Business Central, delivering both off-the-shelf solutions and bespoke development, with migration, setup and integration tailored to specific industries.

The challenge

Software developer
Microsoft ERP partner

The market had to learn that Zoosh was no longer a software developer but a Microsoft ERP partner, and that called for an entirely new sales and marketing engine. The goal was twofold: win new customers quickly with off-the-shelf solutions and shorter sales cycles, while gradually building demand for higher-value bespoke Business Central work.

What we did

We built the new position in two phases.

1

Foundations and pipeline

ERP implementation is a high-value, long-considered decision, so we built the strategy on account-based marketing (ABM).

ABM strategy

We defined the ideal customer profile, then selected and grouped target accounts, so every touchpoint was personal rather than broadcast.

Event

Instead of a large conference, an invitation-only Business Central session at Microsoft's European headquarters in Dublin, run together with Microsoft. The target audience was senior leaders from companies with €100 million-plus in revenue, and that is exactly who came. Speakers from Zoosh, Microsoft and Infinigate, with Dublin Chamber helping us reach the audience.

Follow-up

Continuous social and email communication, plus a personalised content hub where attendees received further Business Central material after the event.

Photo from the Dublin event
2

SEO and AI search

With the foundations in place, we made sure the new position could be found in Google and in AI search.

New website

We rebuilt the entire website around the new positioning. It has been live since April 2026.

Keywords

We re-optimised existing keywords and added the Business Central and ERP terms new buyers actually search for.

Content

Since January 2026, Business Central and ERP articles organised into topic clusters.

AI search

Structured data (schema) across the site and consistent company data in industry directories and partner listings. Visibility is measured monthly against 19 Irish Business Central partners.

Process

Results

What changed.

Phase 1 · Foundations and pipeline

The new position soon brought in a significant long-term implementation contract. For a small, focused team, it is the kind of win that takes the business to a different level.

Long-term contract
Won with the new positioning
Highlight tile
20+
senior executives
Highlight tile
3×
more AI citations*
Highlight tile
11th
in AI search*
Highlight tile
20+
senior executives from the ideal customer profile
Result number
150+
target companies reached
Result number
2.1%
AI citations
KPI row
1.0%
Visibility in AI answers
KPI row
11th
Rank among 19 Irish BC partners
KPI row
4.2
Average position when mentioned
KPI row

Phase 2 · SEO and AI search

AI search, July → October 2026*

July
October
Won with the new positioning
Long-term contract
Highlight tile
Text
senior executives
20+
Highlight tile
Number
more AI citations*
3×
Highlight tile
Number
in AI search*
11th
7th
Highlight tile
Rank
senior executives from the ideal customer profile
20+
Result number
target companies reached
150+
Result number
AI citations
2.1%
6.7%
3×
KPI row
Bars
31
100
Visibility in AI answers
1.0%
2.7%
2.6×
KPI row
Bars
38
100
Rank among 19 Irish BC partners
11th
7th
KPI row
Plain
Average position when mentioned
4.2
3.1
KPI row
Plain

AI figures: measured with Peec AI between July and October 2026, against 19 Irish Business Central partners.

Long-term contract
Won with the new positioning
Highlight tile
20+
senior executives
Highlight tile
3×
more AI citations*
Highlight tile
11th
in AI search*
Highlight tile
20+
senior executives from the ideal customer profile
Result number
150+
target companies reached
Result number
2.1%
AI citations
KPI row
31
100
1.0%
Visibility in AI answers
KPI row
38
100
11th
Rank among 19 Irish BC partners
KPI row
4.2
Average position when mentioned
KPI row

In the client's words

Let's talk

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30 minutes, with concrete recommendations.

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